Terms and conditions

Return Policy

Accepted for any reason (except for custom or personalized items). Enclose copy of receipt with return form in your package. Sorry, shipping charges are not refundable. Exchanges are shipped FREE of charge. If you are returning a gift, please give us the name and address of the gift giver. Returns with receipt made within 3 weeks from date of purchase will receive credit in the manner paid. Returns with receipt made after 3 weeks from date of purchase will receive store credit.

 Information Collection and Use

Applied Network Security, LLC is the sole owners of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Applied Network Security, LLC collects information from our users at several different points on our website.

 Any and all Applied Network Security, LLC registered user or customer contact information, including but not limited to e-mail addresses, phone numbers, or mailing addresses provided on the Applied Network Security, LLC site, is only for use by persons or entities interested in buying the particular product or service offered by the customer. Unless arranged through Applied Network Security, LLC as an approved and special promotion, Applied Network Security, LLC's registered users or its customers' contact information may not be used or provided by anyone in the sale, promotion or solicitation of their business, products or services.

Registration

In order to use some of the services of this website, a user must first complete the Customer Information form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest or purchased.

 Order

We request information from the user on our order form. Here a user must provide contact information (like name and billing address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

 Cookies

We use cookies to aid in navigation to our site. Disabling cookies in you browser may or may not prevent the site and shopping cart from working properly.

 Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

 Sharing

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

 We use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

 inks

This web site may contain links to other sites. Please be aware that we at Applied Network Security, LLC are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

 Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

 When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

 While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.

 Newsletters and Special Offers

We may send all new members a welcoming email to verify password and username. Established members will occasionally receive our monthly newsletter and information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

Site and Service Updates

We also may send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

 Correction/Updating Personal Information

If a user's personally identifiable information changes (such as your phone number or zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the member information page or by emailing our Customer Support.

 Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.